All the products purchased online on www.herse.com can be returned within 30 days after having received the goods. The returned products must be in perfect shape, without any damages, in original packaging and with original tags and receipt attached.
You also need to fill out and attach to the package the form available under this link.
Please, make sure that you select a solid courier service with tracking to deliver a return, as the risk and costs associated with the return are on Your side.
After receiving the returned goods, we make a refund to your bank or credit card account.
If you wish to change the purchased product for a different type or size, the same procedure applies. However, it is recommended that you place a new order to make sure that the product does not sell out while processing the return.